Water damage and mold guides
The questions homeowners ask before and after they call: what to do in the first hours, how clean or dirty the water is, what insurance pays for, what the work costs and when mold is safe to clean up yourself. New to all of this? Start with the water damage and mold guide.
Water damage and mold guide How leaks become mold, and how to stop it. What to do after water damage A step-by-step checklist for the first day. Water damage categories and classes Clean, gray and black water, and what they mean. Does insurance cover water damage? What policies cover, exclude and limit. Mold remediation cost Price ranges and what moves them. Water damage restoration cost Extraction, drying and repair costs explained. Cleaning up mold yourself The 10 square foot rule and safe cleanup.
Looking at a specific sign instead? The water damage and mold problems pages start from what you notice, such as a ceiling stain, wet carpet or a musty smell, and work back to the cause.
Rather talk it through?
Call and describe what happened and what you are seeing.